Privacy Policy
Last updated: 2025
Who We Are
The First Layer is a UK-based hobby project run by a young designer with parental supervision,
offering 3D-printed products and digital designs.
This project is not a registered business. Personal information collected through this website is managed by the
supervising parent/guardian, who acts as the Data Controller for data protection purposes.
Website: https://thefirstlayer.co.uk
Comments
We do not currently allow public comments on our website. Therefore, we do not collect or store any
comment-related information such as IP address or browser details.
Media / File Uploads
Some custom products allow you to upload images or files for personalised 3D prints.
- Files you upload are used only to create and process your order.
- We never share your images or files outside the order process.
- Please avoid uploading images that include sensitive or private information.
- Images may contain EXIF GPS data — we do not use this information.
If your file is larger than 50 MB, you may send a Google Drive link instead.
Cookies
Our website uses essential cookies to:
- Remember items in your shopping cart;
- Keep you logged in to your account;
- Help pages load correctly.
Disabling cookies may affect website features such as checkout.
Contact Forms
When you contact us, we collect:
- Name
- Email address
- Message
Information is used only to respond to your enquiry and never shared externally.
Orders and Payments
To process orders, we collect:
- Name
- Email address
- Billing or collection information
- Order details
Card Payments
Payments are securely processed by Stripe. We do not store card details.
- Stripe is PCI-DSS Level 1 certified and UK GDPR compliant.
- Your card details never touch our server and are encrypted end-to-end.
- We only see the last 4 digits, brand, and payment status.
Stripe may process payments internationally using Standard Contractual Clauses (SCCs).
Who We Share Data With
- Stripe — secure payment processing
- Website hosting provider — platform operation
Data Retention
We retain order information for support, accounting, and legal compliance purposes only.
You may request deletion where not legally required.
Your Rights
You may request to:
- Access personal data we store
- Correct or update information
- Request deletion (where possible)
- Withdraw consent